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Free Report On How To
Write Winning Headlines
by Ian
Fawn-Meade
It was one of those days when the
traffic was light on Dallas' notorious Central Expressway and the Dallas Pest &
Termite Services' billboard caught my eye, even at fifty miles per hour. The sun shone,
the birds sang and I smiled because the author of that headline had used one of my
favorite techniques to create it -- the Word Twist.
"No
ifs, ants or bugs about it."
(Dallas Pest & Termite Services, Inc.)
The Word Twist technique involves partial
substitution within well-known phrases to catch the reader's attention. It differs from
punning largely in the emphasis given to selecting words and phrases that effectively
communicate the sales message. The headline above was the perfect Word Twist example - but
more so because the line had worked at many levels. It was a clever modification, highly
memorable and produced the overall feeling that this company would be friendly,
approachable and efficient.
Unfortunately, at that moment, I wasn't in
the market for a bug removal service, but I was looking for a foundation repair service
and hoped I would pass another billboard such as, "Fox Foundation - repairs for the
sinking man." But no such luck. Then "Levy all the plumbing to us" came
swinging into view. I smiled again and contemplated why such headlines are so appealing.
What Is A Winning
Headline?
What is the value of a headline? What
function does it perform? Marshall McLuhan, who co-authored "The Medium is the
Message," often talked about the way each medium feeds from its predecessor. Records,
he argued, were built on three minute songs, plays became musicals, movies were made from
stage plays and television followed the film format very closely. It seems then, that we
should look to the earliest form of selling communication, door to door selling, as the
basis for good advertising.
Here's what happened: the salesmen knocked
on doors and once a door opened, they had about ten seconds to say something important to
the customer. If they got that ten seconds right, they had about thirty seconds to develop
the idea or hook, and if that worked, they could often close the sale and move on. Now
that ten seconds is our headline and the thirty seconds that follows is the appearance of
the salesman, his manner, dress and attitude is paralleled in the look or art direction of
the piece. A really catchy and effective opening line required some good charm and
skill...
"Madam, what would you
say if I told you your husband won't be home tonight or ever again?"
(Life Insurance)
"I'll bet your kids are
starting to ask questions you can't answer!"
(Encyclopedias)
The written headline has an even greater
burden. There is no one-on-one body language from the smiling salesman of the past. Our
headline has to be catchy, but it also has to be memorable. Our prospect has to remember
the idea until the next buying opportunity comes along. There is no problem if our subject
is unique and irresistible. "I Married Big Foot's Sister" and "Baby Born
Pregnant" are two headlines from the tabloids that beg you to buy the magazine at the
supermarket.
The plain truth is that many products and
services are "me too," and even if they are superior when they come out, it
doesn't take long for the competition to catch up. You don't know whether that Pest
Control Service has a better way of killing bugs than anyone else, but you get a feeling
from their headline that you might be more satisfied with their service. The headline was
a perfect ten seconds. It's easy to remember the company and feel empathetic towards them.
It's precisely this kind of reaction that comes from a good headline.
How Does A Winning
Headline Work?
The Hook Or Puzzle
Good headlines often have a hook or puzzle
embedded in them that persuades the customer to become involved with their message. This
participation through the solving process is important. For example, "Your dog will
love Wolfy Dog Food," is probably true, but "Wolfy Dog Food and wagging tails go
together" is much more persuasive. We are more satisfied by that idea, because we
care for our pets and the headline perpetuates that feeling. The headline puts two
different ideas (the product and the wagging tail) together and so you naturally conclude
a third idea. In the function of putting those two ideas together and forming the third
idea mentally, we exercise the "Closure Principle." We have formed an idea that
may not immediately lead to action (because we may not be passing the dog food shelves),
but at least leads us to a favorable attitude toward Wolfy Dog Food.
Is the second headline particularly
memorable? Probably not. If we were developing a line for Wolfy Dog Food, we would want
one that more uniquely combines elements from the cluster of ideas, images and feelings
that we have about our dog.
Combining The Right Headline With The
Right Picture
In this example, the proper picture and
headline combination is a vital consideration. A good place to start the headline creation
process would be to first look at pictures of dogs, or more likely, look at pictures of
dogs selected by a graphic artist. A picture of an absurdly attractive Dachshund which
looks like a stretched limo might be interesting.
With this picture in hand, we might
"wrack our brains" or search through a collection of books to find a companion
phrase. We might search for phrases that contain keywords such as "ride,"
drive," "stretch," "miles," and then might try substituting
"ride" with "pride" or "drive" with "strive."
A little creative inspiration might lead to
an extended horizontal shot of the dog with its tongue out to guzzle the bowl of Wolfy Dog
Food. On the far right across the top, the headline, "Miles and miles of smiles"
will appear.
We know that pet owners like to transfer
human characteristics to their pets and the thought of a smiling dachshund is very
appealing indeed. The reader becomes involved in the connection between the words and the
picture because there is a good hook or promise in the line. If the final picture is
great, the ad will be a stopper.
How To Create A Winning
Headline On Your Own
Starting Points
There is nothing so terrifying to a
copywriter as a blank sheet of paper. While the process of generating a new headline
almost always starts there, really good copywriters and advertising people constantly come
up with new and successful headlines. How do they do it?
Collecting Rubbish
As a group, creative marketing types
are rubbish collectors, meaning that they are constantly creating their own mental
databases of both positive and negative graphic and verbal images. Their creative headline
development procedure appears to be a form of brain search that is less directed and more
a form of parallel processing. They seem to take in some general ideas about the goals for
the headline, struggle with the different possibilities, give up for a while and then
suddenly, it comes to them.
The story of one of the most successful
British advertising slogans illustrates the point. Many years ago, a senior copywriter for
the English firm of Collett, Dickenson and Pearce was given the responsibility to come up
with the headline for a Heinekin Beer. After struggling with the problem for a while, he
went to Morocco and stayed for three months trying to figure out a solution. While laying
by the pool one day, it came to him, "Heinekin refreshes the part of you that other
beers fail to reach."
An Iterative Process
The creation of a good headline is not
a scientific process where you start with a set of rules, follow them and then produce a
headline. It's a creative process. The results of one effort are used to go back again for
another try.
To start the process, write down all the
attributes of the product or service for which the headline is intended. These attributes
can be related to the benefits of the product (e.g., faster, better, tastier,
entertaining, etc.), the function of the product (e.g., transportation, nourishment,
healing, etc.) or to some other images that you wish to have associated with the product
(e.g., springtime, freshness, happiness, etc.).
Then search your memory or other reference
works for phrases or expressions that relate to or sound similar to those words and
images. When you come up with one, write it down and try to twist it to your needs by
substituting or adding words.
For example, if you need a headline for a
new skin lotion called "Primesa," think of words for its attributes or images
(e.g., silky, intimate, seductive, touchable, alluring, attractive and captivating). Then
search your brain for a good line that contains one or more of those attributes:
"Primesa, The Intimate
Connection"
"Primesa, To Touch Her Is To Fall In Love"
The scope of your search may be expanded if
you can create some graphic images to be used in an advertisement or commercial. For
instance, you may have decided on a story line that will show a gritty female dirt bike
rider transformed into a very attractive and appealing woman via a quick shower and an
application of Primesa. Now you can start thinking of phrases that might evoke or describe
those images:
"Love Me Tender"
"Running Smooth And Easy"
"When The Going Gets Tough, Primesa Gets Going"
"Smooth Skin For Tough Customers"
Headlines To Break The
Monotony
More and more often, headlines are
being used in reports, manuals, brochures, etc., to break up long gray paragraphs of text
about discounted cash flow or company services or computer techno-journals. These
headlines are easy to generate because they only serve to wake up the reader saying
"this next bit is interesting."
Sub-headlines like "Dollars and
Sense," "No Train, No Gain," "Chicken Fried Stakes," "Sale
of Two Cities," and so on can be found all over Wall Street Journal articles. The
same word list rules pertain, but frequently you may find substitutes straight from the
words of the article itself. The beauty of most of these articles is that the very special
language that each category uses provides us with enormous substitution opportunities.
Financial articles use words like "divest," "merge," and "cash
flow" which will spawn a host of good sub-headlines.
Summary of Winning
Headline-Writing Rules
If you have a unique service, then
don't be too clever. "Blotz grows hair on bald heads instantly" would sell a lot
of Blotz.
Be prepared for clients who feel their
claim is unique (e.g., "the cheapest burgers in town") and gently remind them
that they are treading in very trampled fields.
Check for hidden undesirable images. A
client may want a headline for a cough remedy to convey that the product is the
"Rolls Royce of cough syrups." But the feeling suggested by a luxury car and the
relief provided from a hacking cough are not two thoughts that lead to a persuasive third
idea. Instead, this idea may lead to a perception that the cough remedy is very expensive.
Remember, the implicit message is more
powerful than the explicit one.
Don't forget the ten second analogy. If
the headline doesn't work quickly, it won't work at all.
When you are looking for a subheading to
spike up an otherwise dull report, look at the special language related to the report
topic to find your key word substitution.
Always check with your trademark lawyer
concerning the appropriate use of a selected expression (or modification thereof) for your
particular application.
Finally, in creating a headline, remember
the importance of a tight linkage between it and the graphics.
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